Common Issues With Massage Chairs and Troubleshooting Tips

Massage Chair Troubleshooting: Solutions to Common Problems

Massage chair troubleshooting isn’t always easy, but it doesn’t have to be complicated. Massage chairs are a great way to relax and ease tension in the body. However, when massage chairs malfunction, it can be an inconvenience.

A massage chair provides maximum comfort and convenience but can also be quite complex. To ensure your massage chair is functioning correctly, look no further than the Comfier Portable Folding Massage Chair! Unfortunately, massage chairs are not immune to common issues such as squeaking noises and trouble reclining.

How To Relax After Work, And Stay Calm Even When Everything Is Going Wrong

Read our Comfier Portable Folding Massage Chair review and follow some troubleshooting tips to get your massage chair back in working order. Buy now and enjoy a relaxing massage experience!

How To Troubleshoot Common Issues With Massage Chairs 

Massage chairs offer a convenient way to experience the benefits of massage therapy without having to leave the comfort of your own home.

However, these chairs come with a set of common issues that can put a damper on your relaxation massage session. Identifying and troubleshooting these issues can save you time and energy in the long run. Let’s look at some of the most common massage chair problems and how to fix them. 

Power Problems 

The most common issue with massage chairs is power switch problems. If your chair does not have any power cord or will not turn on, first check to make sure that the chair is correctly plugged into a functioning outlet.

Also, check to see if there is a reset button on the bottom of the massage chair, which may need to be pressed to get it working again. If none of these troubleshooting steps work, you may need to contact customer service or take the chair in for repairs. 

Error Messages 

Another common issue with massage chairs is error messages appearing on their displays. These messages usually indicate something wrong with the massage chair’s hardware or software, which needs to be fixed immediately.

Make sure that both are securely connected and free from any damage before attempting any further troubleshooting steps. Additionally, make sure that all switches and buttons are pushed correctly so that they are not blocking any current from reaching the motor inside the chair. 

Before contacting customer service or taking the chair in for repairs, try restarting it by unplugging it from its power source and plugging it back in after 10 seconds. This should clear any error messages and get your massage chair up and running again! 

Massage Rollers are Not Moving 

A common issue with massage chairs is that they stop working during use or don’t move at all. First, ensure that no objects are blocking the rollers from moving freely and that nothing is tangled in parts of the machine like cords or wires.

Another common cause for this issue is the low power supply—so check if your chair needs to be plugged in more securely or if it may need additional power from a surge protector. If all else fails, contact customer support for assistance, as this could indicate another internal issue with your chair. 

Loud Noises 

If your whole massage chair starts making loud noises or squeaking during use, it could indicate an issue with one of its internal parts, such as its motor or rollers.

To fix this problem, you may need to take apart the massage chair and inspect each part individually for any signs of wear or damage. Listen closely to the chair when you press a massage-function button on the remote.

You should hear the air pump inflating the chair. If you find any damaged parts, replace them before using your massage chair again! You can also lubricate certain features, such as its rollers, using oil designed explicitly for massaging chairs to reduce squeaking sounds during use.

If you notice loud noises when using your massage chair, chances are something needs to be tightened up or replaced due to wear and tear over time.

Check all nuts, bolts, screws, and other fasteners around the mechanism and any loose parts, such as hinges or armrests, before contacting customer service representative support for further assistance. 

Remote Malfunction 

If your massage chair stopped working, the first step is to check that it has been inserted correctly into the designated port. Additionally, check if the remote’s batteries are working and need to be replaced with new ones.

If these do not solve the issue, try resetting your remote control device by pressing the designated reset button on its underside. If none of these steps fix the problem, contact customer support. 

Malfunctioning Motors 

The motors in your massage chair are the most common source of problems. If your massage chair isn’t working correctly, it could be due to a malfunctioning engine. To determine if this is the case, listen for any unusual noises when you turn on the chair.

If you hear loud grinding or vibrating noises from the motor, it may need to be replaced. Additionally, if the massage chair stops working suddenly or doesn’t move when you activate it, this could also indicate a problem with one of the motors. 

Faulty Parts 

Another common issue with massage chairs is faulty parts or components. For example, if your footrest won’t stay up or down correctly, it may need to be adjusted or replaced.

Likewise, if your backrest isn’t adjusting correctly when you try to recline it, this could be due to worn-out gears in the mechanism that controls its movement.

It’s important to regularly check all the parts and components to ensure they are functioning correctly and that nothing needs to be replaced or repaired.  


Massage chairs are complex machinery that can sometimes malfunction or experience technical issues. However, with proper massage chair troubleshooting steps, most of these issues can be easily fixed.

Troubleshooting guides and repair instructions are designed to provide basic troubleshooting steps, resolve common problems and assist you in identifying parts you may need for your particular massage chair.

Issues such as error messages, massage rollers not moving, loud noises, and remote malfunctions can all be solved with simple steps. If none of these are successful, contact customer service for further assistance.

Chenie Taton